You have the right to cancel this contract within fourteen days without stating reasons.
The cancellation period begins fourteen days from the day on which you or a third party appointed by you, who is not a carrier, who has or have taken possession of the goods.
In order to exercise your right of cancellation, you must inform us,

ARTiS M. Hartmann GmbH
Am Moosfeld 21, 81829 München
Tel.: 089/18908270
Fax: 089/189082727
E-mail: bbs@artis-concepts.com

with a clear statement (e.g. letter sent by post, fax or e-mail) about your decision to cancel this contract. You can use the attached sample cancellation form for this purpose, but this is not mandatory.

In order to adhere to the cancellation period, it is sufficient that you send the message regarding the exercise of the cancellation right before the expiry of the cancellation period.

Consequences of cancellation

If you cancel this contract, we are to refund to you all payments which we received from you, including the delivery costs (with the exception of additional costs arising as a result of you having chosen another type of delivery than the most convenient standard delivery chosen by us), immediately and at the latest within fourteen days from the day on which the message regarding your cancellation of this contract is received by us. For this repayment, we use the same method of payment which you used for the original transaction, unless something else is expressly agreed with you; you will in any case be charged a fee for this repayment.

We can refuse the repayment until we have received the goods back or until you have provided evidence that you sent the goods back, depending on which happens earlier.

You are to return or hand over the goods to us immediately and in any case at the latest within fourteen days from the day on which you inform us about the cancellation of this contract. The period is adhered to if you send the goods before the expiry of the period of fourteen days.

You carry the direct costs of returning the goods.

You must only pay for a possible loss in value if this loss in value is attributable to unnecessary handling by you to check the qualities, properties and functionality of the goods.


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